Tog inte 24h utan 70h men fick detta precis nu och mina Avios är tillbaka igen
Thank you for getting in touch with us.
Following our recent communication about some unauthorised activity in relation to your Executive Club account, we are pleased to inform you that we have completed our internal audit of your account.
We are continuing to investigate this incident, which we understand was the result of a third party using information obtained elsewhere on the internet to gain access to Executive Club accounts.
At this stage we are not aware of any access to any subsequent information pages within your account, including your flight history or payment card details.
We also do not believe, at this stage, that any Avios have been removed from your account, so we have now lifted the precautionary suspension on your account and you are free to use it as you wish.
We would recommend that you continue to be vigilant about any unusual or suspicious use of your personal data.
If you use the same login details for your Executive Club account as you do for your online accounts with any other organisations, we would also recommend that you change the passwords for these accounts.
We are sorry for the concern and inconvenience this matter may have caused you and would like to reassure you that we are continuing to take this incident seriously.
British Airways Executive Club team