Hotellkedjor som förlänger status pga Covid-19 - ENDAST hotell som diskuteras

Diskussion i 'Övriga hotellkedjor' startad av Robert flysas, 15 Mars 2020.

Tags:
  1. 011430121

    011430121 Medlem

    Ort:
    STOCKHOLM
    Land:
    Sverige Sverige
    Jag fick ett annat mail behåller min status till och med april 2021
    2944A863-FE19-4BB1-B23C-3CB4AD97D2CC.png
     
    intuition och mygal gillar detta.
  2. sammyj

    sammyj Medlem

    Ort:
    Skåne
    Land:
    Sverige Sverige
    Jag fick samma från scandic, level 3 behåller till april 2021
     
  3. Fredde18

    Fredde18 Medlem

    Ort:
    Norrköping
    Land:
    Sverige Sverige
    Då verkar det vara Scandics allmänna hållning då även jag som Level 3 fått exakt samma. Lite oklart hur länge de bjussar på 60% extra poängen bara. Till april 2021 eller till 30/6 i år? Chansar på det sistnämnda...
     
  4. Valley

    Valley Medlem

    Ort:
    Karlstad
    Land:
    Sverige Sverige
    jerixon och Olle K gillar detta.
  5. varva77

    varva77 Medlem

    Intressant att Hilton har utökat Elite-giltighet men endast för Kinesiska ("hela") medlemmar. Bör väl utökas till samtliga eller?
    On Feb. 20, 2020, Hilton released a statement on its official WeChat account that offers status extensions to all Hilton Honors members with a preferred address in mainland China, Hong Kong, Macau and Taiwan (as of Feb. 19, 2020). Any eligible member who had not achieved elite status requirements in 2019 and would have been downgraded on March 31, 2020, will now have an extension until March 2021. Similarly, those whose status is set to expire in 2021 will now have a new expiration date of 2022.
     
  6. mha321

    mha321 Medlem

    Det är inte speciellt höga odds på det, nej. Men antagligen väntar de tills det ser lite mer hur länge det håller på -- eftersom kostnaden att göra det globalt blir betydligt högre...
     
  7. Robert flysas

    Robert flysas Medlem

    Ort:
    Åre kommun
    Land:
    Sverige Sverige
    Hilton Honors Members,

    On behalf of the entire Hilton team, we hope this message finds you in good health. As the world adapts to these unusual circumstances, I wanted to share what we are doing to extend your Hilton Honors benefits and to support our communities during this turbulent time.

    Your Hilton Honors Status and Points

    We consider it our privilege to have you as a Hilton Honors member and we want to show our appreciation by extending your benefits:
    • 2019 Status Extension. All members whose 2019 status was scheduled to be downgraded on March 31, 2020—whether it’s Diamond, Gold or Silver—will automatically receive an extension through March 31, 2021.
    • 2020 Status Extension. We are extending your 2020 member status through March 31, 2022. This means you will continue to enjoy all the Diamond, Gold or Silver benefits you have access to today for the next 24 months.
    • Points Extension. We will pause the expiration of all Points scheduled to expire between now and December 31, 2020.
    • Weekend Night Rewards Earned on Eligible Hilton Credit Cards. We have extended the expiration date of all unexpired Weekend Night Rewards as of March 11, 2020, and all new ones issued until August 30, 2020, through the end of next summer (August 31, 2021).
    Your Travel Flexibility

    We remain committed to offering you flexible booking options. Given these unique circumstances, we are making further adjustments to our individual booking policies:
    • Existing Reservations. All reservations—even those described as “non-cancellable” (“Advanced Purchase”)—that are scheduled for arrival on or before June 30, 2020 can be changed or cancelled at no charge, up to 24 hours before your scheduled arrival day.
    • New Reservations. Any reservations you make—even those described as “non-cancellable” (“Advanced Purchase”)—that are booked between today and June 30, 2020 for any future arrival date can be changed or cancelled at no charge, up to 24 hours before your scheduled arrival day.
    If you need to adjust reservations made via the Hilton website, app or call center, you can change your reservation here or contact the Hilton Guest Assistance team. If you need to adjust reservations made through another travel site, please contact them for assistance.

    Supporting our Communities

    We are proud to support the many communities impacted by the novel coronavirus (COVID-19) around the world.
    • Health Care and First Responders. We are partnering with federal, state and local governments to provide housing for first responders and health care workers.
    • Financial Assistance. Our Hilton Effect Foundation has pledged financial assistance to organizations helping those impacted by COVID-19.
    • Donating Hilton Honors Points. We have made it possible for our members to donate Hilton Honors Points to World Central Kitchen, Clean the World, Project Hope or Direct Relief. All Points donations will be converted into cash and sent directly to the organization.
    COVID-19 has created unprecedented challenges for our industry, our hotels and our Team Members. While we have done all we can to limit changes for our people, without a traveling public we simply have fewer guests to welcome. As a result, we have suspended operations at many of our hotels and made the difficult decision to furlough some of our hotel Team Members. I am pleased to share that we are partnering with a number of companies looking to quickly expand their workforce, and that our incredibly talented Team Members will experience an expedited application process across many of these temporary opportunities.

    We will continue to regularly update our COVID-19 page with our most up to date information. Our team is available to assist you day or night should you have any questions, and we look forward to welcoming you back on your next stay.

    Sincerely,

    [​IMG]
    Chris Nassetta
    President & CEO, Hilton
     
    Dreamliner och Fredrik gillar detta.
  8. Fredrik

    Fredrik Medlem

    Ort:
    Stockholm
    Land:
    Sverige Sverige
    Bra gjort av Hilton men jag inbillar mig inte att de gör det för att vara snälla.
     
  9. NotRyan

    NotRyan Medlem

    Naturligtvis inte. Lojalitet är viktigt när businessen kommer igång igen och man vill inte tappa de kunder som skulle tappat statusen till andra hotellkedjor.

    Lojalitetsprogram och status i dessa är ingen belöning, utan ett sätt att låsa in kunden och driva nya bokningar :)
     
    Brandforce, Sir Lemon och Berglund gillar detta.
  10. Doctor-X

    Doctor-X Medlem

    Land:
    Sverige Sverige
    Hur funkar det med förlängd status (tänker främst på Hilton) om man fått status via AmEx Platinum och nu säger upp kortet. Får man fortfarande behålla sin status eller faller den bort med uppsägningen av kortet?
     

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