FlyScoot (Low Cost) 787-9 Singapore to Hong Kong and back

Diskussion i 'Reserapporter' startad av guitarsingapore, 21 Juni 2015.

  1. FlyScoot - TZ 220, Singapore to Hong Kong. We were going to Hong Kong for a short holiday. Booked very cheap flights (total less than SGD700 return) for my family of 4.

    Flight review video

    The flight departs at 0155hrs and flight time was short, slightly over 3 hours.

    Flight departs from Changi Airport Terminal 2. Flight departed on time. As FlyScoot is a low-cost carrier, expect zero frills. We had some food (for a light supper) at the Changi Airport Terminal 2 at a place called Wangz before the flight. We had boiled eggs, toast and a hot drink. The place was rather crowded at about midnight.

    After getting our food, we took a slow stroll to the gates, which was rather far away. Anyway, we had plenty of time.

    At the gate, we got in quickly and waited in the waiting area. Here is a picture.There were a good number of kids on this flight as this was the March Singapore school holiday week.

    Boarding was swift and we got to our seats quickly. We didn't purchase any checked luggage. Instead we travelled light and had 3 cabin bags for the 4 of us. I had no problems finding overhead space for our bags. Here is a photo of the cabin, in a 3-3-3 configuration on the Boeing 787-9.

    Another view of the cabin in the 3-3-3 configuration. Seat width were rather cramped.

    The flight was uneventful. Everybody just wanted to sleep. Take note Scoot is a low cost carrier and no blankets are available, unless you pay for them. ($12). The plane was rather cold. All of us brought our jackets and we slept wearing our jackets.

    We were all awoken when the pilot announced that we had started our descent. This was about 30 minutes before landing. Landing was smooth and the flight arrived on time. The plane turned on these rainbow lights during disembarkation. Quite cool!

    The flight landed on time. However, the gate that Scoot used was very far from the Immigration counters and the people mover only started operations at 0620hrs. So all of us had to take a long walk to the Immigration counters. The sign-posting was not clear and many of us made a wasted trip down to the people mover area first before realising that the trains were not yet operational.

    When we arrived at the Immigration area (after a long walk), the lines were really long. Credit to the HK Immigration officers, they were working at break-neck speed, just 8 of them, to clear a super long line. Other flights (including one an Emirates A380 from Dubai) had landed at about the same time.
    GOTATH, Sofia, HKG Flyer och 1 annan gillar detta.
  2. Now, for the flight back from Hong Kong to Singapore. This flight was most eventful because of the 8 hour delay. But first, let me tell you the plan.

    TZ 221 (HK to Singapore) was scheduled for 0705hrs. Since we did not want to rush to the airport early in the morning, we decided to stay for one night at the Hong Kong Regal Airport hotel. It helped that there was a Citygate Outlet Mall quite near by and the Regal Airport hotel provided a convenient complimentary shuttle service. Or we could just take a taxi. So we decided to stay at the airport hotel. Earlier that morning, we were in Macau. So we would take a ferry from Macau to Hong Kong and then take a CityBus to the Airport.

    We had arrived at the Regal Airport Hotel the day before the flight, checked into the hotel, and took the free shuttle from the Airport Hotel to the nearby CityGate outlets.

    Here is a video of the hotel room as well as how you walk to the hotel from Hong Kong Airport Terminal 1. A very easy walk indeed.


    Citygate outlets is a fairly large outlet mall located at Tung Chung MTR station, which is currently the western most station on the MTR network. We have been here before, on previous trips. We had planned to do some outlet shopping, so this visit was fruitful. I managed to get a heavily discounted pair of Timberland walking shoes.

    Citygate has a good number of eateries. However, we chose to walk over to a smaller local mall called Fu Tung Plaza. It is directly connected via a pedestrain food bridge.

    We had a light dinner at Cafe de Coral, a local eatery.

    I had the pork chop bun, which came with a red bean type of drink as well as a corn on a cob.

    Here is a short video of what we ate, as well as the menus.

    Later in the evening, feeling hungry, I had another round of food at the Cafe de Coral in Hong Kong airport Terminal 1. Being the airport, the prices were more expensive, however, they had roasted goose which I wanted to try. Prices were still not too bad, given the size of the serving and quality of food.

    The electronic menus outside the restaurant.

    I chose set A2, which had roasted goose and chicken. The serving was very large.

    In this video, I show you the Cafe de Coral at Hong Kong international airport, the food and the overall surroundings.
    HKG Flyer, JohnnyWilde och El0 gillar detta.
  3. Now onward to the delay. The flight was scheduled for 0705hrs. The plan was to wake up early, check out of the hotel and check in for the Scoot flight. All this changed when we received this SMS.

    Was this for real? The flight was delayed to 1440hrs? Everything about this SMS looked real and the email came about 30 minutes later. Still, we didn't want to risk it and called the Singapore Scoot call center. Their staff confirmed that the delay was indeed genuine.

    This episode reinforced the need to check your mobile/email in case there were changes to the flights that you were on. I would have been very unhappy to turn up at the Scoot check-in counter at 5am, only to be told that the flight was now delayed to 1440hrs!

    Imagine turning up the check-in counter at 5am, and seeing this sign. Sigh!

    So, we could sleep a bit later that morning. At around 9am, we went to the check-in counter at Terminal 1, to be greeted by 3 staff who were looking most tired. Anyway, they could check us in, give us our boarding passes, as well as four breakfast vouchers. As the vouchers were for breakfast only, we had to consume them by 11am, which was fine with us.

    With check-in complete, we headed off to look at the various eateries where we could use the vouchers and settled with Tsui Wah. We ordered some breakfast and we liked such food. Here was the video I made of the breakfast experience.

    After that, it was about killing time at the airport. We decided not to go to Citygate outlet malls again, though we could have.

    We walked over the Terminal 2 and discovered that there were more shops as well as a Sky Deck. The wife and kids went shopping while I checked out the Sky Deck. It cost HK$15 to get up there. Here was my ticket.

    You had to take a lift up to the 8th floor. This was the view. The planes were rather far away and the weather was rather foggy, probably due to air pollution. Overall, not much to see from here.

    We checked out of the hotel at 1pm. I asked for a delay in the check-out timing from noon to 1pm and the hotel kindly agreed, which was nice. We cleared immigration (the lines were quite long!) and headed off to the restricted area. It would be a long stroll to Gate 44, for our gate.

    Saw this SIA Boeing 777. We were not taking SIA today. Bye SIA!

    We were early at the Gate. There were already many passengers there, some sleeping. Anyway, since I had nothing to do, I did some plane watching from the gate and made this video.

    By 1430hrs, the plane hadn't arrived and the flight was supposed to depart at 1440hrs. The staff at the gate said that the plane was on the way and should be arriving soon.


    Well, the passengers were all very patient. Maybe we were all too tired! Fortunately, the plane did arrive, close to 1500hrs. I made a video of the plane landing and taxi-ing to Gate 44, Hong Kong International. When we flew to Hong Kong, the plane was called 'Dream Start' This time round, the plane was named 'Barry'.

    Sofia, HKG Flyer och Cristoffer Cedergren gillar detta.
  4. Passengers on the plane had to disembark before we could get on! Regardless, a long line quickly formed even though boarding hadn't commenced. By this time, we all wanted to get on board and make our way back to Singapore.

    Boarding started quite soon and we got to our seats quickly. This is the window, which is larger than usual.

    With a 3-3-3 configuration, each seat was rather cramped. This gives you an idea of the seat width. Those are my legs and my bag under the seat. Not very much space in terms of width.

    This photo shows you how close the toilet door is to this seat.

    I made this flight review video of the trip back. In the video, I look at the window (which could block out a lot of light). I also look at the light and call buttons on the seat. The buttons are put in a position where many there are many accidental calls. Watch the video to see why.

    This feature of the Scoot inflight magazine had a neat set of infographics called Scoot Secrets. I enjoyed reading.

    1. Scoot has passed the 4 million pax milestone
    2. Cabin crew are called Scootees, pilots are called Scooters.
    3. Scoot has acquired 20 B-787 Aircraft.
    4. 117 pilots from 26 countries
    5. By 2018, Scoot will be the first low-cost carrier to have an all B-787 fleet.
    6. Rolls Royce Trent 1,000 engines power Scoot planes, the engines are made in Singapore!
    7. Scoot has 900,000 fans on Facebook.
    8. 582 Scootees hail from 32 different countries

    We made it back to Singapore safely The landing at Singapore Changi by Captain Jesper was very smooth and gentle. Glad to be home. Thanks for reading!
    GOTATH, Insomnia, Sofia och 2 andra gillar detta.

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