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- Our most loyal guests, Diamond members, will receive complimentary premium Wi-Fi beginning in the second quarter this year at all of our properties when they book directly through a proprietary Hilton channel or via one of our corporate travel partners.
- Starting in August, we will extend complimentary standard Wi-Fi access to Blue and Silver members when they book their stays directly through a proprietary Hilton channel or one of our corporate travel partners.
- Complimentary standard Wi-Fi will continue to be a benefit for HHonors Gold members who also book directly through our proprietary Hilton channels or one of our corporate travel partners.
- Booking directly through a proprietary Hilton channel one of our corporate travel partners:
- The Hilton HHonors mobile app
- Online from hilton.com, HHonors.com, or any of our brand/hotel websites
- Calling Hilton Reservations Customer Care: 1-800-HHonors or your local Hilton reservations office
- Calling an individual hotel (plus walk-ins and physical on-property too)
- Via corporate travel agencies and travel professionals that book via a Hilton proprietary channel
- This update doesn’t apply to hotels where there is a resort charge.