Dear EuroBonus member,
Thank you for contact EuroBonus Retro-registration Department. We acknowledge receipt of your email. Due to heavy demand, please be informed that it may take up to 10 weeks from the time we received the request, for points to be credited into your account.
To reduce time consumption on retro-registration process, we recommend you to claim your missing points online.
For SAS, Blue1 and other chosen partner airlines you may register missing points directly on
http://www.flysas.com/en/EuroBonus/About-EuroBonus/Self-Service-Center/Missing-points/Airlines/ , log-in is required.
Regarding missing points or any inquiry on hotels and partners, please visit
http://www.flysas.com/en/EuroBonus/About-EuroBonus/Self-Service-Center/Missing-points/ for contact information.
Thank you for choosing SAS EuroBonus.
Best regards
EuroBonus Retro-registration Department