canceled flight. original flight credit OCR SAS star alliance skyteam KLM

Diskussion i 'SAS Group & EuroBonus' startad av sickpants, 31 Oktober 2013.

  1. sickpants

    sickpants Ny medlem

    Dear readers and Editors,
    if canceled star alliance flight is involuntary reroute to other alliance due to canceled flight. How can you claim points according to your original flight itinerary PNR.

    I had a case with my old man being on SK984 NRT CPH involuntary reroute due to canceled flight. Reroute to skyteam KL864 and KL1139
    my tricky case is that passenger, my old man, is on A3 Aegean miles&bonus, and flying a canceled SK flight rerouted to KLM ( skyteam)

    Any experience on how to claim the rightful recovery of milage ?
    I have talked to SAS gold as an EBG customer but staff in Sveg ( i asked about the weather) seems unfamiliar and quite remarkable also unwilling to submit request to superior manager immediately or acknowledge there is a manager or anybody else to help customer to get help, Just i can't help you. I will write you an email tomorrow.

    anybody on this forum that has any experience or guidance on how and where to approach the airline to get OCR done accordingly?
     
    Last edited: 31 Oktober 2013
  2. fcx

    fcx Medlem

    Ort:
    Stockholm
    Land:
    Sverige Sverige
    E-mail A3, not SAS.
     

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