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Singapore Airlines och SilkAir uppgraderar bokningssystem på 2012-JUL-08

Dr. Miles

Expert
Det ser ut som om man inte kan boka på Singaporeair.com, Silkair.com, kundtjänst, biljettkontor och resebyråer mellan 07 och 08 Jul.

Singapore Airlines and SilkAir Reservations System Upgrade


Singapore Airlines skrev:
On Sunday, 08 July 2012 Singapore local time (GMT +8), Singapore Airlines and SilkAir will transition to a new reservations system.

During this transition, all bookings, reservations and ticketing services through singaporeair.com, silkair.com, call centres, ticket offices and travel agents will not be available between 1800 hours, 07 July 2012 and 2200 hours, 08 July 2012 Singapore local time.

Kindly also note that all KrisFlyer-related activities, including the checking of your KrisFlyer membership account, redemption, upgrading and refund services, will not be available both online and offline during this period. We expect to resume these services progressively from 2200 hours on 08 July 2012 Singapore local time.

Throughout this period, all our flights are due to operate as scheduled. Please note, however, that Internet, mobile and early check-in will not be available for all flights on 08 and 09 July 2012 Singapore local time. You may wish to check with your airport for information on the flight status.

Note to passengers travelling on 08 July 2012 Singapore local time

If you are travelling on a Singapore Airlines or SilkAir flight that departs on 08 July 2012 Singapore time*, you will not be able to check-in via the Internet or mobile channels. Early check-in and inter-airline through check-in will also not be available. Check-in will only be available at the departure airport and the counters will open 3 hours before your scheduled time of departure.

In addition to your relevant travel documents, please bring along a printed copy of your electronic ticket to the airport for check-in.

A list of Frequently Asked Questions and the affected flights can be found here.


* Kindly note that in addition to the listed flights departing on 08 July 2012 Singapore time, the following flights departing on 07 July 2012 Singapore time are also affected: SQ001, SQ026, SQ328, SQ378, SQ453 and SQ493.
 
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