Agent 2 kunde lägga bokningen.. men då säger systemet att det är för många transit zoner inom samma område.. ehm.. SYD är väl inte samma som NRT/BKK ?
Important facts to read before you plan your itinerary!
One-way or roundtrip, the choice is yours.
In some cases, there are no direct Star Alliance flights within a zone or between two zones, so you must transit in another zone, which could make the award trip more expensive. Transfer may never be made in a zone more expensive than the destination zone.
Business Class and First class not available on all routes.
One award is permitted between maximum two zones, with transfer (of less than 24 hours) in a third zone that must be equally or less expensive than the destination zone.
A maximum of 8 flight coupons (segments) are permitted per award.
Awards are subject to availability.
The traveler must pay any applicable charges, such as airport taxes or fuel charges.
Taxes and fees are not included in the points level, and are the responsibility of the member.
Taxes and fees may apply per person in addition to the points required and they vary by route.
Example: New York - Frankfurt - New York with Lufthansa, in Economy 70 000 points, plus € 492 in taxes & fees.
The exact amount will appear when you book your award trip.
Utresa
LH801 ARN-FRA
LH710 FRA-NRT
TG641 NRT-BKK
TG475 BKK-SYD
Hemresa
TG476 SYD-BKK
CA960 BKK-PEK
CA965 PEK-FRA
LH800 FRA-ARN
Är ju inte mer än 8 legs totalt, ej heller något stop mer än 24h o ej heller i någon zon dyrare än destinationen!
Varför sa deras system ifrån nu kan man ju undra! Har agenten mixat ihop något datum som gjort att något stopp blivit längre än 24h - känns mest troligt ?!